Cookies are a mechanism to remember information about a visitor from one page to another. Web browsers store cookies so that the browser itself can remember certain information and then, on request, pass all that information up to the server at one time. We use cookies to remember the contents of your shopping cart. This allows you to leave our site, come back later, and still have the contents of your shopping cart intact. It also lets us personalize your experience at betterlife.com, tailoring the content to your interests. Our site requires the use of some cookies. Turning off all cookies will prevent you from accessing the site.

We use AdWords remarketing to market our sites across the web. We place a cookie on a browser, and then a third party (Google) reads these cookies and may serve an ad on a third-party site. You may opt out of this ad serving on Google's opt out page. If you are concerned about third-party cookies served by networks, you should also visit the Network Advertising Initiative opt-out page.

We have implemented Google Analytics Demographics and Interest Reporting to help market our site across the web. We place a cookie on a browser, and then a third party (Google) reads these cookies and may serve an ad on a third-party site. You may opt out of this ad serving on Google’s opt out page.

At betterlife.com we use Secure Socket Layer (SSL) technology to encrypt the information you send us when you place an online order. You will notice the padlock in the browser or that the http in the URL becomes https when logged in, or on pages during the checkout process. We try to use https on all pages in order to provide you with complete security.

If you place an online order, our secure order form requests contact, billing, and payment (such as your credit card number) information. Contact information from the order form (email address, name, billing and shipping address and phone number) may be used to send order information about your order to you. Your contact information is also used to get in touch with you should we have questions regarding your order or should we need to notify you of the status of your order. Further, as a valued betterlife.com customer you may receive special offers, coupons, and exclusive promotions via email. If we send you any promotional emails, there will always be an unsubscribe or opt-out link at the bottom of the email. If you Click the link, and after your request is processed, you will no longer receive promotional emails.

Please note that even if you choose to not receive some marketing emails from us, you will still receive our transactional emails, such as messages relating to the status of your order, or information about your account, such as password reset links or account validation links. No one except you will know your password. Our staff are unable to provide you your password, as the password is saved in our secure database, under encryption using a one-way hash, which can only be used to check your password, but is not stored as your password, but only its hash value after decryption. Therefore, you will need to be able to receive emails from us, in order to be able to utilize a special unique password reset link, which is made only available to the email on file for your account.

The payment information we collect is used ONLY to bill you for products you purchase. For your convenience, your address information is stored on a secure server that allows you to reorder by entering your username and password. Also, you may delete these stored data when you see such data displayed during the checkout process.

We also employ third parties to perform services or functions on our behalf to improve our site, to maintain our site and software, for merchandising, marketing and promotional efforts, and for communications or other services. During the purchase process, at the time of checkout we may share your information (to the extent necessary) with shipping providers or credit card authorization systems, to 1) receive payment and 2) to ship your order(s).

We seek to ensure that contractors, service providers, and other third parties who work with us to support our business or otherwise make the betterlife.com site available (including the software, applications and services provided on our website) protect the personal information that they store, access or obtain in connection with our services, including, when possible, through contractual obligations to safeguard the confidentiality of such information and use it only for the purposes for which it is disclosed to, or accessed by, them. We have developed our own proprietary software under “Secure Software Development Lifecyle practices and hosted at one of the most trusted cloud providers. Amazon Web Services. Our technology staff are highly experienced and have implemented our entire e-commerce and backend order processing systems on the cloud and hosted by Amazon since 2008. For more information about our hosted servers and our cloud provider, you may visit the following link. Amazon EC2.

It may be necessary, by law, legal process, litigation, and/or requests from governmental authorities for us to disclose certain of the information you have provided us to applicable third parties. We may also disclose this information if we determine that for purposes of law enforcement or other issues of public importance, disclosure is necessary or appropriate. We may also disclose this information if we determine that disclosure is reasonably necessary to enforce our terms of service or protect our operations or users. Additionally, we may share personal information with our subsidiaries and affiliated entities, primarily for business and operational purposes. We reserve the right to disclose and transfer all information related to betterlife.com including personal information we collect to a subsequent owner, co-owner, or operator of our website or one of our databases or in the event of a reorganization, merger, or sale of betterlife.com. We will not otherwise sell your information to third parties.

To prevent unauthorized access, maintain data accuracy, and support the correct use of information, we have put in place physical, electronic, and managerial procedures to safeguard the information we collect online and that you otherwise provide to us. While we endeavor to protect the privacy of your account and other personal information we hold in our records, we cannot guarantee complete security. Unauthorized use, hardware or software failure, and other factors, may compromise the security of user information at any time.

As noted above, if you decide to unsubscribe from/opt out of our newsletter or other communications from us, our emails provide you the opportunity to do so.

You can maintain the personally identifiable information that we collect by visiting your account page or during the checkout process. We keep your information for our internal use for as long as such information is relevant to us.

To protect your privacy and security, we take reasonable steps to verify your identity before taking these actions with respect to you information in our records.

We do not knowingly collect information about or from children under 13 without parental consent, nor do we or any of our third parties knowingly direct any solicitations or advertisements to children under 13. If we learn that a child under the age of 13 has submitted personal information online without parental consent, we will take reasonable measures to delete the information promptly and not use such information for any purpose, except where necessary to protect the safety of the child or others as required or allowed by law. If you believe a child under 13 has provided us with personal information, please contact us via email at legal@betterlife.com

We read, and try to respond promptly to, each message that we receive from a customer. The information you send us is used to respond directly to your questions and comments. We may also keep your email correspondence on file so that we may better serve you should you have additional questions in the future.

This site may contain links to other sites. betterlife.com is not responsible for the privacy practices or the content of other sites.

Betterlife.com reserves the right to modify or amend this privacy policy at any time. It is our practice to post any changes we make to our privacy policy on this page, and the date this policy was last revised is identified at the bottom of this page. We encourage you to periodically review this page for the latest information on our privacy practices. You will be notified of any material changes to this privacy policy which are less protective of your information prior to such changes becoming effective. We may notify you of these changes by email reminders, by notice on this site, or by other acceptable means.

If you have any questions about this policy, our practices, or your dealings with this site, you can contact: Customer Service, betterlfie.com 2380 N. Tustin Avenue Santa Ana, CA 92705 USA or by FAX at (714) 464-4153 or by phone at Toll-Free: (800) 317-7150 or Local: (714) 547-1620

Under California Civil Code Section 1798.83, California residents who provide us with personal information may be entitled to request and obtain from us one time per calendar year information about the customer information we shared, if any, with other businesses for their own direct marketing uses. To obtain this information from us, please send your request the mailing address found under the “How to Contact Us” link below and write “Your California Privacy Rights” in the subject field. Please include your return address and email address if you wish. We are not responsible for notices that are not labeled or sent properly, or do not have complete information.

Your use of our site constitutes your acceptance of our Terms and Privacy Policy.

Revised: August 27, 2023